Why Do My Beat Solo 3 Keep Disconnecting - headphonetic.com

Why Do My Beat Solo 3 Keep Disconnecting | 10 Common Reasons In 2024

Since their release back in 2016, the Beats Solo 3 have been well received by most people. They came with a significantly upgraded battery life, and were at an affordable price point.

Win win right?

Well these days, they are still being sold by Apple, yet they are starting to show signs of technological aging as the years go by. One of those, is the issue of the Beats Solo 3 disconnecting. This is an issue felt by many, and with more than one possible cause.

Why Do My Beat Solo 3 Keep Disconnecting - headphonetic.com

Although most issues can be resolved by simply restarting the device; however, it can also be something a bit more technical. I want to help you deep dive into the issue so you can know how to resolve it whenever it happens to you.

So, Why Do My Beat Solo 3 Keep Disconnecting?

Let’s have a look at some of the common reasons that make Beats Solo 3 disconnect frequently.

1. Insufficient Battery

Solo 3 earphones are powered by batteries. As time goes by, batteries become weak and lose the ability to retain a charge. As a result, they start showing issues, including voice stuttering, Bluetooth disconnecting, etc. 

Important: Before moving to the possible solutions, it is important to understand that not all Bluetooth-enabled headphones allow easy battery replacement. You may need to hire a professional for the purpose or may require special tools. Besides, battery replacement won’t work for smaller earphones/earbuds with tiny batteries.


Solution Apparently, there are two solutions to resolve the issue. Exert the least pressure on the battery by practicing a healthy charging cycle. Replace batteries. To ensure a healthy charge cycle, it is suggested not to overcharge the device (100%).

Neither let the charge fall below 30 to 40%. The ultimate solution to a weak battery is its replacement. It is a complex procedure that should be done by an expert

2. Earphones Showing Connected Without Audio

One of the common issues faced by Beats Solo 3 users is audio disappearing even when Bluetooth is paired. This usually occurs when the device is paired with multiple gadgets at a time.


SolutionIdeally, restarting headphones solves the issue. For that, you need to press and hold the power button for a couple of seconds and wait for a while. Once the device is off, power it back on by pressing and holding the same button for a few seconds. If it doesn’t work, follow the steps given below:

Check if the earphones are connected to any other device within the range. Try un-pairing them and pair again. Go to Bluetooth settings and select the list of already paired devices. Click on the gear icon present beside the name and select ‘forgot’. Switch off Beats headphones and power them back on.

Enable pairing mode by pressing and holding the power button for 5 seconds or more until you see the indicator light flashing continuously. Search for the audio equipment on your phone/PC and connect. 

3. Range-related Issues

Range affects all Bluetooth gadgets. The farther you are from the pc/computer, the weaker the connection gets. 

Besides, distance can also affect the battery as it drains much faster and consumes more energy if the connected devices are apart. 


The best way to solve the issue is by determining the range of your Bluetooth earphones. Keep the paired devices closer to one another to save battery and for a smooth audio experience. 

4. Compatibility

If your Beats Solo 3 headphones are disconnecting frequently, then there are chances that the connected device is not compatible with your headphones.


The solution is advised to always research about the compatibility of your earphones’ model with the device you wish to use before purchasing. The information is usually given on the website or you can inquire the vendor about it. 

5. Age

Aging comes naturally to everything, be it a living being or a nonliving gadget like earphones. It is an understandable fact that the performance of headphones won’t be the same as new ones after a few years of usage. You may also face connectivity and pairing issues due to aging.


Are you using Beats Solo 3 for quite some time and facing connectivity issues? If yes, then it is high time to upgrade your device or get a software update from a professional. Take your headphones to the nearby mechanical shop or consult Beats Technical Team

6. Requires Update

Sooner or later every model of headphones requires a software update. If your Bluetooth is disconnecting on and off and you can’t figure out why then it may need an update.


SolutionBeats headphones usually notify the user about the software update. This equipment automatically starts updating software when connected to any Apple device. If it doesn’t happen automatically, then you can just tap on the “update” notification and the process will start eventually. 

7. Maintenance Needed

 Proper maintenance of any electronic or hardware component is essential. Else it may show issues, like powering off, unclear audio or even muted audio.


Solution There is no hard and fast strategy for cleaning Beats Solo 3. However, follow the given protocol for a positive outcome. Always use gentle cleaners to clean the headphones. Cotton or soft cloth should be used to wipe the dirt away.

Make sure the earphones are completely air-dry before using them as moisture can cause damage. Use cotton buds for smaller parts.

8. Update Bluetooth Drivers

In order to ensure optimum performance, the drivers of your Bluetooth headphones need to be up-to-date. Corrupted or expired drivers can lead to several issues, from minor to major. 


Solution Connectivity problems in Beats Solo 3 can also be a result of outdated drivers as well. The good news is that; updating the headphone driver is not a difficult task at all. Follow the given steps on your PC to fix the issue:

Press Windows and X keys together to open the Menu from the list. Select Device Manager and double-click on the Bluetooth Section to expand it. The list of paired Bluetooth devices will show up. Select your Beats Headphones by clicking on the name.

Open the Context Menu and choose the Update Driver option. The process will start in a couple of seconds. Upgrading Bluetooth drivers will take some time, so wait patiently until the procedure is completed. The device will restart afterward and be ready for the next use. 

Tip: You can also click on Search Automatically For The Updated Driver option to get the new updates in the future. It will download and install automatically on Windows 11 PC.

9. Try Resetting the Device

Nothing from the list is working for your Beats Solo 3. Try resetting the equipment. Certainly, it is one of the best ways to fix the issue.


Here is the guideline to reset Beats Solo 3:Firstly, long press and holds on to the power button along with the Volume Down Button for over 15 to 20 seconds. Release both buttons as soon as the LED indicator starts flashing light.

The light shows that the reset procedure is completed. Now the next step is to pair the device to any gadget you want and enjoy listening to your favorite audio.

10. Contact Official Helpline

The last resort for solving the disconnecting issue of Beats Solo 3 is to contact their official website for proper guidance. 


There are many ways to connect with the Beats customer care service. You can either use social media portals, email your complaint or call the helpline. All contact details are given on the Beats official website.

Tips To Prevent Disconnection of Beats Solo 3

  • For an up-to-mark performance, it is important to keep your earphones clean, especially the part that contacts the ears. 
  • Always keep the drivers updated.
  • Make sure the connected devices are closer to each other throughout the usage.
  • Maintain a healthy charge to ensure long and stable battery life. 
  • There should be no interruptions in the form of other Bluetooth devices in between. 
  • Check for damaged wires on and off to avoid major trouble.

Final Words:

As the Beats Solo 3 gets older, users start facing connectivity issues. Most importantly,  the audio equipment stopped working automatically without any notice.

In this post, we tried to cover the possible reasons behind this issue and offered solutions to fix it. Hope the guide has helped you with your Beats Solo 3 as well. 

Ken Marshall

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